1. How can i place an order?
Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time.
For further discussion, it is better to contact us with WhatsApp / WeChat / email / phone, in case of any delays.
2. What kind of display we provide?
We have laser marking machine / laser welding machine / laser cutting machine / laser cleaning / CO2 laser cutting and engraving machine / laser accessories for you choose.
3. How about the warranty?
We have 2 years warranty and lifelong maintenance
4. What is your terms of delivery?
We accept EXW, FOB, CFR, CIF, DDU, DDP, etc. You can choose the one which is the most convenient or cost effective for you.
5. Does this handheld laser marking machine support wireless operation?
Yes. It is equipped with a high-capacity rechargeable lithium battery, allowing for cordless operation free from the constraints of power cables. It is ideal for outdoor work, on-site marking, and processing mobile workpieces, offering reliable battery life to meet high-volume mobile marking needs.
6. Is the handheld model difficult to operate? Can beginners get started quickly?
It is easy to operate, even for those with no prior experience. Featuring a lightweight, ergonomic handheld design and a simple operating system with comprehensive parameter presets, it requires no complex setup; after brief training, users can independently perform marking, engraving, pattern modification, and etching tasks.
7. Does the machine require consumables? Is the cost of use high?
It requires absolutely no consumables or auxiliary materials. The fiber laser source offers a long lifespan and stable performance; requiring only simple routine cleaning and maintenance, it entails virtually no ongoing operating costs, making it more economical and hassle-free than traditional marking equipment.
8. Is the marking quality clear? Does it fade easily?
It utilizes high-end fiber laser focusing technology to produce fine lines, uniform textures, and controllable depth. Laser marking creates a permanent physical mark that is resistant to high temperatures, friction, and corrosion, ensuring the mark does not fade, peel, or blur.
9. What are the warranty and after-sales service like?
The entire unit comes with a standard warranty, and the core fiber laser source is built for durability. The manufacturer provides comprehensive after-sales support—including professional technical guidance, remote debugging, and operational training—to resolve any usage or operational issues.
10. How long does the battery last? Can it be used while charging?
A full charge supports extended continuous operation, meeting daily high-volume marking needs. The device supports both wireless and charging modes, allowing it to operate while plugged in; this ensures uninterrupted workflow without worrying about battery depletion.
