1. How can I place an order?
Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time.
For further discussion, it is better to contact us with WhatsApp / WeChat / email / phone, in case of any delays.
2. What kind of display we provide?
We have laser marking machine / laser welding machine / laser cutting machine / laser cleaning / CO2 laser cutting and engraving machine / laser accessories for you choose.
3. How about the warranty?
We have 2 years warranty and lifelong maintenance.
4. What is your terms of delivery?
We accept EXW, FOB, CFR, CIF, DDU, DDP, etc. You can choose the one which is the most convenient or cost effective for you.
5. What is the difference between a UV laser marking machine and a standard fiber laser machine?
UV lasers utilize a 355nm "cold" laser source that minimizes the heat-affected zone, preventing burns or charred edges. Specifically designed for heat-sensitive materials like plastics, glass, and films, it is the ideal equipment for precision marking.
6. Does the equipment support fully automated "on-the-fly" marking on production lines?
Yes. It integrates seamlessly with various conveyor lines, allowing for dynamic marking on moving workpieces without stopping the line—perfect for 24-hour mass production.
7. What content and materials can be marked?
It can mark production dates, batch numbers, serial numbers, logos, QR codes, and anti-counterfeiting codes. Compatible materials include plastics, glass, acrylic, cables, pharmaceutical packaging, electronic components, and more.
8. Does it require ink or consumables?
It is a completely consumable-free system; it requires no ink or solvents—only electricity—significantly reducing long-term production costs while remaining eco-friendly.
9. Will the markings rub off or fade?
The laser creates a surface-etched mark that is permanent and clear. It is resistant to abrasion, solvents, and high temperatures—ensuring the mark won't fade or peel off—thereby meeting product traceability requirements.
10. Is the equipment difficult to operate?
Operation is simple; parameters can be saved with one click and switched quickly. Novices can get up to speed with minimal training, making it ideal for production lines that switch between multiple products.
11. Can it integrate with existing automated production lines?
It offers strong compatibility, integrating easily with various automated systems—such as filling, packaging, conveying, and assembly equipment—and is simple to install and commission.
12. Is the failure rate high, and is maintenance troublesome?
The system is highly stable with no easily worn parts; it is resistant to dust and interference, requires no daily maintenance, and offers a long service life.
13. Can you provide sample testing?
Yes, we offer free sample marking tests and can customize specific marking solutions based on your product.
