1. How can i place an order?
Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time.
For further discussion, it is better to contact us with WhatsApp / WeChat / email / phone, in case of any delays.
2. What kind of display we provide?
We have laser marking machine / laser welding machine / laser cutting machine / laser cleaning / CO2 laser cutting and engraving machine / laser accessories for you choose.
3. How about the warranty?
We have 2 years warranty and lifelong maintenance.
4. What is your terms of delivery?
We accept EXW, FOB, CFR, CIF, DDU, DDP, etc. You can choose the one which is the most convenient or cost effective for you.
5. What types of contaminants can this device remove, and which metals is it compatible with?
It efficiently removes impurities such as rust, paint coatings, oxide scale, oil stains, adhesive residues, and carbon deposits from metal surfaces. It supports mainstream metals—including carbon steel, stainless steel, aluminum alloys, copper, mold steel, and alloy steels—making it suitable for the vast majority of industrial metal workpieces.
6. Will laser cleaning damage the underlying metal substrate?
It does not damage the substrate when parameters are properly set. The device utilizes non-contact cleaning; the laser acts only on the surface contaminant layer, leaving the metal substrate free from scratches, ablation, or deformation. It is particularly well-suited for high-precision components and molds.
7. What advantages does this device offer compared to traditional methods like sandblasting, grinding, or chemical cleaning?
It requires no consumables such as abrasives or chemical agents and produces no dust, wastewater, or chemical residues, making it an eco-friendly solution. It offers high cleaning precision with no blind spots, capable of treating complex curved surfaces and narrow gaps. Additionally, it entails lower labor costs and a long service life, resulting in a lower overall cost of ownership.
8. Can the device be used for on-site mobile operations, such as outdoors or at construction sites?
Yes. The unit features a lightweight, portable design with a compact body for easy transport. The handheld cleaning gun offers flexible control, allowing for use in various environments—including workshops, outdoor construction sites, high-altitude equipment locations, and large-scale steel structure sites—without site limitations.
9. Does the operator need specialized technical skills? Is it difficult to learn?
Operation is simple; the device is equipped with an intelligent touch-control system that allows for preset parameters and one-touch mode switching. Operators with no prior experience can work independently after brief training; no specialized background in laser technology is required.
10. Can it clean complex areas such as workpiece corners, weld seams, and uneven surfaces?
Absolutely. The handheld cleaning gun features an adjustable angle and controllable laser spot size, enabling thorough cleaning of areas that are difficult to treat with traditional methods, such as corners, weld seams, deep grooves, and irregular curved surfaces.
11. What is the continuous operating time, and is the device prone to overheating?
Equipped with a high-efficiency cooling system, the standard model supports long periods of continuous operation and runs stably even under full load. The unit includes an overheat protection mechanism that automatically shuts down the machine if temperatures become abnormal, ensuring equipment safety.
12. Does the equipment require routine consumables, and are ongoing operating costs high?
There are virtually no standard consumables; only periodic cleaning of the protective lens is required. The core laser components have a long service life and require infrequent part replacements, resulting in significantly lower maintenance and operating costs compared to traditional cleaning methods.
